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Supplier Spotlight: Nextiva

Posted by on August 24th, 2018 in Blog Posts, Supplier Spotlight, Unified Communications

With more than 150,000 business customers, Nextiva has maintained its focus on simplifying the way businesses communicate since 2006. Whether the customer has one employee or thousands, Nextiva is committed to providing best-of-breed solutions and delivering unparalleled customer service to customers in every industry. Through a combination of communication, collaboration, and mobility solutions, Nextiva helps companies of all sizes and industries run more efficiently and increase productivity and profitability while reducing their communication costs. 

NextOS 

Nextiva’s all-in-one communications suite, NextOS, delivers voice, email, service CRM, chat, and surveys, putting customer relationships into focus. The platform is broken down into bundle plans with seven redundant points of presence (PoPs) to keep customers up and running 24/7/365, making it a scalable, reliable UC solution for businesses of all sizes.

Amazing Service® 

The Nextiva team is dedicated to providing Amazing Service to their customers with their support team answering 95% of all calls by the third ring and resolving 85% of issues on the very first call. The mobile app makes Nextiva’s services perfect for companies with multiple locations and remote users who are always on the go.

What Nextiva customers are saying 

We know why we like working with Nextiva, but check out what their customers are saying!

“Nextiva has been fantastic! Knowing that I don’t have to worry about dropped calls or unclear service really gives me peace of mind.”  – Campus Director, Jersey College

“Ensuring that we were on a secure, HIPAA-Compliant platform that was tested and validated was the highest priority. Knowing that the system you communicate on has that security just makes our business much more efficient.”  – Director of IT, Concordia

“The technical support is excellent! Every person we have interacted with has been very helpful. While I usually hate getting on the line with technicians and going through things, I don’t mind doing it with Nextiva.” – Franchise President, Aqua Tots

Quick Facts 

Headquarters: Scottsdale, AZ

Company size: 1,001 – 5,000 employees

Year founded: 2006

Specialties: VoIP, Unified Communications, Sales, Hosted PBX, Internet Fax, Business VoIP, Business Analytics, Software Development, Customer Service, Product, Service CRM, Chat, Business Services, SaaS, Business Surveys, Professional Services, and Business Communications

Website: https://www.nextiva.com/

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