Supplier Spotlight: Kerauno
Kerauno (ker-AH-no) is redefining unified communications (UC) for small and medium businesses. Our sweet spot is 25-500 users, with up to 100 Contact Center Agents. Completely integrated, powerfully intuitive, Kerauno is unified without compromise: no costly add-ons that increase the cost of your business communications, no missing features that force you to look for piecemeal solutions.
Everything you’d expect from an enterprise-class UC platform
Kerauno’s UC as a Service (UCaaS) delivers everything you’d expect from an enterprise-class UC platform: high-quality IP voice telephony, voicemail and voicemail-to-text, SMS, fax-to-email, audio conferencing, web/video conferencing integration, softphone support, presence, and advanced mobility features.
Plus, Kerauno gives you advanced capabilities out of the box that other providers typically charge extra for:
- A full-featured call center solution
- Interactive Voice Response (IVR) system for text/voice
- Advanced call routing using drag-and-drop commands
- Rich reporting and analytics
- Call recording on any device
Another great solution is Kerauno Launch, and customers can enjoy:
- Two-way mass texting capability
- Real-time voting, contests, and instant updates
- Impromptu or scheduled SMS/MMS messages
- Data and analytics reporting
- Mobile management and more