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Supplier Spotlight: Kerauno

Posted by on October 09th, 2019 in Supplier Spotlight, Unified Communications

Kerauno (ker-AH-no) is redefining unified communications (UC) for small and medium businesses. Our sweet spot is 25-500 users, with up to 100 Contact Center Agents. Completely integrated, powerfully intuitive, Kerauno is unified without compromise: no costly add-ons that increase the cost of your business communications, no missing features that force you to look for piecemeal solutions. 

Everything you’d expect from an enterprise-class UC platform

Kerauno’s UC as a Service (UCaaS) delivers everything you’d expect from an enterprise-class UC platform: high-quality IP voice telephony, voicemail and voicemail-to-text, SMS, fax-to-email, audio conferencing, web/video conferencing integration, softphone support, presence, and advanced mobility features. 

Plus, Kerauno gives you advanced capabilities out of the box that other providers typically charge extra for: 

  • A full-featured call center solution 
  • Interactive Voice Response (IVR) system for text/voice 
  • Advanced call routing using drag-and-drop commands 
  • Rich reporting and analytics 
  • Call recording on any device 

Another great solution is Kerauno Launch, and customers can enjoy: 

  • Two-way mass texting capability 
  • Real-time voting, contests, and instant updates 
  • Impromptu or scheduled SMS/MMS messages 
  • Data and analytics reporting 
  • Mobile management and more 

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