TEM gives you the power to manage all of your telecom and data expenses in one place. TEM services from LanYap Networks help you get a clear view of your current telecom spend, including all carrier contracts, hardware, and data plans. By implementing TEM, you can reduce costs and deliver predictable cost savings over time.
A telecom expense audit takes an in-depth look at your previous telecom bills to determine opportunities for cost savings and expense optimization. During the process, telecom auditors look for specific information regarding usage, surcharges, contract terms, contract renewals, late payments, interest charges, and more to pinpoint areas in which your business may be overpaying.
Our Help Desk solution allows your business to leverage highly-trained, U.S.-based certified consultants to provide 24/7 service to your customers. With LanYap Networks, you get a customized help desk solution that removes the stress of mobile device support from your IT staff. With our convenient and responsive inbound customer service, you can rest assured that your customers are being helped by a solid team of technical experts.
Similar to telecom audits, mobility and wireless expense auditing help your business take control of your mobile and wireless accounts. This type of audit looks at mobile device plans, feature plans, zero usage accounts, and other wireless charges to optimize mobile spending.