It seems like every month we see another merger or acquisition taking shape in the telecom and technology arena. Whether Windstream’s acquisition of Broadview Networks (after they merged with Earthlink), Verizon’s $1.8 billion purchase of XO, or AT&T’s push to merge with Time Warner, one thing is clear – the tides are shifting rapidly.
Customer confusion, uncertainty about the future, and a cautious approach to purchasing new services. But as with any industry, change is inevitable. The thing to keep in mind is that you don’t have to go it alone.
Take, for example, the CenturyLink and Level 3 Communications merger. Since the announcement almost a year ago, many have taken a “wait-and-see” approach to signing new business with either provider since the details of the merger have yet to unfold. In the case of the Verizon/XO deal, customers are faced with the internal restructuring of the two companies. This means the rep they’ve been doing business with for years may no longer be assigned to the account, or worse, no longer employed by the company.
As with most M&As, the good news is that while change will happen, it’s usually a long and tedious process. For CenturyLink and Level 3, it will be a few years before they will be able to fully integrate the two companies. In the meantime, your best bet is to leverage the channel for guidance on scaling current solutions or acquiring new services from providers. While leadership and organization at the affected providers may ebb and flow, an agent can be a lighthouse in a storm; a comforting constant in tumultuous times. We have the resources to negotiate pricing on your behalf and can help you better navigate the rough waters of the telecom sea.
Don’t sweat the changes that are happening. Instead, give LanYap Networks a call and let us help you determine the best strategy for keeping your communications afloat amidst the current.
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