The term “white-glove” often conjures up images of grandeur like the Plaza Hotel bellhops or the 20-course experience at Spain’s Sublimotion restaurant. It’s rare that you would connect that feeling of personalized, concierge service to a telecommunications provider. With so much of your business riding on your business communications and infrastructure, why would you settle […]
Clients often ask us for advice on purchasing telecom services. Whether they are looking for reliable providers or the best service options, often they are trying to determine whether to buy direct from the provider or leverage an indirect sales partner. While both are viable outlets for acquiring services, the agent model provides some distinct […]
Boutique shops and boutique hotels offer consumers rare finds and a one-of-a-kind experience; boutique communications carriers are no different. While you could easily call one of the larger carriers that offer every service under the sun, there are a few reasons why opting to partner with a boutique carrier is worth your consideration. Creative Problem […]
As the saying goes, better the devil you know than the devil you don’t. Or is it? It might be tempting to go with one of the big, well-known cable companies for your internet service. After all, they tout ‘unreal speeds’ that allows you to do everything faster. But how true are their claims? Here […]
According to Gartner, 80% of business telecom invoices have billing errors. The company also cites that US businesses have nearly $13 billion/year in telecom overcharges. Pretty astounding, right? Even more frightening is that only about 2% of those overcharges are ever recovered by the client. Given this information, it’s pretty safe to assume that your business […]
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