Matrix helps SMB and mid-market clients get out of the IT game and focus on what really matters – their business. Since 1998, Matrix has specialized in helping organizations that are overburdened by IT become more strategic, offloading tactical elements so the company can focus on more strategic initiatives. This enables clients to strategically focus […]
The bring-your-own-device (BYOD) movement is gaining momentum in organizations of all sizes. A survey conducted by Tech Pro Research found that 59% of organizations allow employees to use their own mobile devices for work purposes, and another 13% plan to do so within the next year. Industry studies cite a variety of benefits of deploying […]
Since 1998, clients have trusted Matrix to design and deploy proactive IT solutions that minimize the burden on IT personnel. With exceptional white glove service and industry leading project management, Matrix shoulders the burden of tactical IT elements, giving you the opportunity to focus on more strategic, revenue-generating IT projects. A leader in IT automation […]
When a customer or employee has a technical issue, the help desk is the first point of contact to seek assistance in finding a solution. Nothing is more frustrating than a subpar experience with tech support. Unfortunately, many IT help desks are bogged down with support tickets and often struggle to resolve issues quickly while […]
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