Category: Cloud Contact Center

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Supplier Spotlight: Masergy

Masergy’s Cloud Contact Center Masergy’s Contact Center as a Service (CCaaS) solution offers more scalability, flexibility, and has the enterprise-grade call routing and comprehensive management capabilities that some of the largest organizations struggle with bringing to their customer interactions. Our solution enables unified omni-channel (i.e. over voice, instant messaging, email, SMS and social media) interactions […]

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