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Cable Companies – Are they really providing more for less?

Posted by on April 17th, 2017 in Blog Posts, Service Providers

As the saying goes, better the devil you know than the devil you don’t. Or is it? It might be tempting to go with one of the big, well-known cable companies for your internet service. After all, they tout ‘unreal speeds’ that allows you to do everything faster.  But how true are their claims? Here are some factors to consider before jumping on the big cable company bandwagon.      

Speed vs. Bandwidth

What are you really getting? Make sure you are clear on the difference between speed and bandwidth. Think about increasing bandwidth as adding another lane to your highway.  The speed remains the same, but you can have more vehicles (devices) traveling at the same time. Increasing bandwidth does not necessarily mean increasing speed if you weren’t already maxing out your bandwidth. To assess your current speed, you can use a speed test tool to evaluate your service today. If your need is simply large bandwidth at a smaller price tag, a cable company is probably the way to go, that being said, bring a dose of patience.

Customer Service

It’s no secret that the customer service experience these mega providers offer leaves something to be desired. Consider the level of service you are willing to accept. Is saving a few dollars more important to you than getting dedicated support? For some, the answer is yes, while others prefer to pay a little extra for the peace of mind that outstanding customer service provides.

Service Availability

Is fiber even available near your home or office? Many cable companies require you to sign a contract before they can even determine if they can provide you service. And if service is available, their long turnaround times may leave you without service for days or even weeks as you wait for them to get it turned up.

A big cable company isn’t your only option for internet service that supports your business needs. Smaller providers offer solutions that enable your business to meet their goals while also providing exceptional customer service.

Not sold on going with a big cable company? Talk to LanYap today about internet options tailored to meet your needs. Call 1-855-4LANYAP or email us at principals@lanyapnetworks.com.

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