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Boutique Carriers – Why They’re Worth Considering

Boutique shops and boutique hotels offer consumers rare finds and a one-of-a-kind experience; boutique communications carriers are no different. While you could easily call one of the larger carriers that offer every service under the sun, there are a few reasons why opting to partner with a boutique carrier is worth your consideration.

Creative Problem Solving

Smaller, boutique carriers come with more agility and less red tape, giving them the flexibility to create solutions tailored to meet the specific needs of your business. Rather than trying to fit you into a box like the large carriers do, boutique carriers will take the time to understand what you are aiming to accomplish and work with you to create an innovative solution that scales with your business.


In an effort to become a one-stop-shop, many large carriers have gotten into the “me too” business, offering as many services as they can, oftentimes at the expense of quality. Boutique carriers, on the other hand, focus on perfecting their area of expertise to provide you with the best all-around service. This means that in addition to the solution itself, many boutique carriers layer on project management, customized training, and full service IT to provide you a comprehensive solution.

Customer Service

Boutique carriers differentiate themselves in the marketplace with their client focus.  Their emphasis on client relationships positions them as more of a partner than a vendor. Their clients appreciate the open communication style, reliability, and the ability to get a live person on the phone when needed.

If you’re frustrated with the lack of response, feeling like you’re constantly being sold the newest technology fad, or your business needs are not being met, it might be time to consider leaving your mega provider for a smaller, boutique carrier. Talk to LanYap today about your options. Call 1-855-4LANYAP or email us at principals@lanyapnetworks.com.

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