Month: February 2018

Our Blog

Competitive Pricing Models and Grants Give Businesses Even More Incentive to Leverage Cloud Providers AWS, Google Cloud, and Azure

Posted by on February 22nd, 2018 in Blog Posts

As cloud computing continues to pick up steam, the “big three” in the public cloud market, Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure are fighting for precious market share and customer dollars. In fact, IDC estimates that worldwide spending on public cloud computing will hit $162B in 2020, which translates into significant […]

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3 Reasons Businesses are Deploying Contact Center-as-a-Service (CCaaS)

Posted by on February 14th, 2018 in Contact Center, Contact-Center-as-a-Service

Over the years, the technology world has shifted to an “as-a-service” model. From software (SaaS) to infrastructure (IaaS) and everything in between, the as-a-service model levels the playing field for smaller businesses by leveraging enterprise-grade solutions traditionally available only to those with deep enough pockets. The Contact Center is the latest solution to join the […]

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Supplier Spotlight: Matrix

Posted by on February 07th, 2018 in Blog Posts, Help Desk, HelpDesk-as-a-Service, Supplier Spotlight

Since 1998, clients have trusted Matrix to design and deploy proactive IT solutions that minimize the burden on IT personnel. With exceptional white glove service and industry leading project management, Matrix shoulders the burden of tactical IT elements, giving you the opportunity to focus on more strategic, revenue-generating IT projects. A leader in IT automation […]

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